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TYRES DEALER LOCATOR

Privacy and Cookie Policy

Effective Date: 22nd October 2024

Radar Tyres, accessible from www.radartyres.com, is committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR), including both the EU and UK GDPR, and other relevant European and UK data protection laws. This policy outlines how we collect, use, store, and protect your data, and details your rights regarding the processing of your personal data.

  1. Who We Are

    Radar Tyres is a brand owned by Omni United Pte Ltd headquartered in Singapore. For all inquiries regarding this Privacy and Cookie Policy, please contact us at:

    Primary Contact Email: yoganand@omni-united.com
    Secondary Contact Email: sayeed@omni-united.com
  2. Scope of This Policy

    This policy applies to the website www.radartyres.com, which serves users both within the European Union and the United Kingdom.

  3. Information We Collect

    We collect and process the following types of personal data:

    1. Personal Data You Provide Directly
      • Contact Us: Your name, email address, location, and any other information you provide in your messages.
      • Inquiries: Additional contact details you provide through phone, email, or contact forms.
    2. Automatically Collected Data
      • IP Address and Browser Information: Automatically collected for security, analytics, and troubleshooting.
      • Cookies and Tracking Technologies: Data on how you interact with the website using cookies and similar technologies.
      • Log Files: Server logs collect technical details such as IP address, browser type, access times, and error reports.
  4. Features of Our Website

    Our website includes several features that ensure user safety, functionality, and compliance with legal requirements under both EU GDPR and UK GDPR.

    1. Hosting and Data Storage

      Our website is hosted on servers located outside of the European Union and the United Kingdom. We implement Standard Contractual Clauses (SCCs) and other necessary safeguards to ensure that any data transfer outside these regions complies with GDPR requirements.

    2. Encryption

      All data transferred between your browser and our website is encrypted using SSL/TLS protocols to ensure the security of your personal information.

    3. Cookies and Cookie Policy

      We use cookies and similar tracking technologies to enhance the functionality of our website and to analyze user behavior. Cookies are small text files stored on your device that allow the website to recognize your preferences, store login details, and ensure the efficient operation of the site.

      Upon your first visit to the website, you will be prompted to provide explicit consent for the use of cookies. Below is a detailed explanation of the types of cookies we use:

      • Types of Cookies We Use
        • Essential Cookies: These cookies are necessary for the basic functioning of the website, if you don’t agree to the essential cookies, you will not be able to access the website
        • Analytics Cookies: Analytics cookies help us understand how visitors use the site by collecting anonymous data. These cookies help improve the site’s performance by showing us which pages are most frequently visited or where users are encountering issues. We use Google Analytics for this purpose i.e. Google Analytics cookies that anonymize user IP addresses and provide anonymized data about site usage.
      • Managing Cookies

        You have full control over the use of cookies on our website. Upon your first visit, you can choose to accept or decline cookies. You can also manage or disable cookies via your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of the website.

        • Browser Cookie Management: You can modify your browser settings to block cookies or alert you when a cookie is being set. Each browser has different instructions for managing cookies, so we recommend referring to your browser’s help section for further details.
        • Cookie Banner: A cookie banner will appear at the bottom of our website when you visit, allowing you to consent to or manage cookie usage.

          For more detailed instructions on how to manage or disable cookies, you can visit https://www.allaboutcookies.org.

  5. How We Use Your Data

    We process your data for the following purposes:

    1. Service Delivery: To manage distributor access, respond to inquiries, and provide customer support.
    2. Website Improvement: To enhance user experience by analyzing how visitors use our site.
    3. Security: To ensure the integrity of our website and prevent fraud or unauthorized access.
    4. Advertising and Marketing: To serve you targeted advertising based on your preferences and interactions with the website.
    5. Compliance: To comply with legal obligations under both EU and UK GDPR and other regulations.
  6. Legal Basis for Processing

    We rely on the following legal bases for processing personal data under both EU and UK GDPR:

    1. Consent: When you voluntarily submit your data or accept cookies.
    2. Contractual Necessity: Data processing required for distributor account management.
    3. Legitimate Interests: Improving website functionality, marketing, and ensuring security.
    4. Legal Compliance: Processing to meet legal requirements under both the EU GDPR and UK GDPR.
  7. Your Rights Under GDPR (EU and UK)

    You have the following rights regarding your personal data:

    1. Right to Access, Rectification and/or Erasure

      You have the right to access, rectify, or request the deletion of your personal data at any time. This includes:

      1. Right to Access: Request information about the personal data we hold about you.
      2. Right to Rectification: Request corrections to inaccurate or incomplete data.
      3. Right to Erasure: Request that we delete your data under specific conditions (e.g., if the data is no longer needed for the original purpose or if you have withdrawn consent).
    2. Right to Restrict Processing In certain cases, you can request that we limit the processing of your data (e.g., if you contest the accuracy of the data or if processing is unlawful).
    3. Right to Data Portability You have the right to request and receive your personal data in a structured, commonly used, or machine-readable format. However, please note that certain information, such as data collected via contact forms, may be stored in formats that are not structured (e.g., Outlook email format). Upon request, your data will be provided directly to you.
      You may request data portability by contacting us at:
    4. Right to Object (Art. 21 of EU GDPR and UK GDPR)

      You may object to the processing of your data in certain circumstances, particularly if processing is based on legitimate interests or is used for direct advertising purposes. To object, please contact us at:

    5. Right to Withdraw Consent

      You have the right to withdraw your consent at any time. To do so, please contact us at:

      We will stop processing your data for the relevant purpose upon withdrawal of consent.

    6. Right to Lodge a Complaint

      If you believe your data has been processed unlawfully or that we have violated your rights under GDPR, you have the right to lodge a complaint with a competent Data Protection Authority. UK users may contact the Information Commissioner’s Office (ICO) for concerns related to UK GDPR.

  8. Right to Demand Processing Restrictions

    In certain cases, you have the right to restrict the processing of your personal data. This right applies if:

    1. You contest the accuracy of your personal data.
    2. Processing is unlawful, but you request a restriction rather than erasure.
    3. We no longer need the data for processing, but you require it to establish, exercise, or defend legal claims.
  9. International Transfers

    As your data is hosted on servers outside the European Union and the United Kingdom, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) and encryption measures, to protect your data during international transfers in compliance with both EU and UK GDPR.

  10. Data Retention

    We retain personal data for a period of five (5) years, after which it will be automatically deleted if there is no retraction of consent to collect or process personal data. Should you withdraw consent at any time during this period, we will delete your personal data accordingly.

    We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods are as follows:

    1. Contact Information: Retained for five (5) years.
    2. Log Data: Stored for a limited time for security and website performance purposes.
  11. Data Security

    In compliance with GDPR, all data is stored using industry-standard encryption protocols (SSL/TLS) to protect your information during transfer and at rest. Access to personal data is strictly limited to authorized personnel only, and we regularly conduct security audits to ensure compliance with GDPR and best practices in data protection.

    We take the protection of your personal data seriously. We have implemented technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction. These include:

    1. Encryption: All data transferred between your browser and our website is encrypted using SSL/TLS protocols.
    2. Access Controls: Access to personal data is restricted to authorized personnel only.
    3. Regular Security Audits: We conduct routine security audits to identify and address vulnerabilities.
  12. Use of Social Media Plugins

    Our website may use social media plugins (e.g., Facebook, Twitter, LinkedIn,) to allow content sharing. These plugins may collect personal data such as your IP address even if you do not interact with the plugin. These actions are governed by the respective social media platforms’ privacy policies, and we encourage you to review them.

  13. Analysis Tools and Advertising

    We use tools like Google Analytics to analyze website traffic and visitor behavior. This data is anonymized and used to enhance the website experience. If you do not want Google Analytics to collect your data, you can opt out by installing the Google Analytics Opt-out Browser Add-on. We may also work with advertising partners who use tracking technologies to display relevant ads to you based on your website interactions. This data is used solely for marketing purposes and is governed by applicable laws.

  14. Intellectual Property and Content Ownership

    The content published on the Radar Tyres website, including text, graphics, logos, images, and other materials, is either owned by Radar Tyres or licensed from third-party providers. While Radar Tyres holds the rights to its original content, we do not claim ownership over third-party images or videos used on the website. These materials may be subject to third-party intellectual property rights, including stock footage or images obtained from free or commercial vendors.

    You are not permitted to copy, reproduce, modify, or distribute any content from the website unless explicitly authorized by Radar Tyres or the applicable third-party rights holder.

  15. Changes to This Privacy and Cookie Policy

    We may update this Privacy and Cookie Policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this policy regularly. Significant changes will be communicated on our website.

  16. Contact Information

    If you have any questions or concerns about this Privacy and Cookie Policy or how we process your personal data, please contact us at: